Loan Agreement

Step 1 of 4 - AN EXPLANATION OF YOUR LOAN AGREEMENT

An explanation of your loan agreement
Please Read Carefully

Contact Details
Lender: Forward Business Enterprises Ltd trading as Forward Finance.
Address: Forward Business Enterprises Ltd, Arquen House, 4-6 Spicer Street, St Albans, AL3 4PQ
Telephone Number: 01442 266614

Introduction
You Should:
1. ensure that you read this document carefully, along with the Pre-Contract Credit Information form.
2. not sign the loan agreement until you have considered all the information we have provided (including the terms and conditions of your loan agreement).
3. only sign the loan agreement if you are satisfied that you understand the information and that you wish to proceed with the loan agreement.
You can obtain further information and explanation by contacting the lender on the contact details above.

Suitability
Type and Purpose of Loan
We offer short-term loans of between £100 and £1000 over a period of between 15 weeks and 21 weeks. Our loan product is designed to provide you a cash advance that will assist with short-term financial planning. As such, it may be unsuitable for medium or longer term borrowing, or to pay off existing loans, for example, if those loans have lower interest than the rates offered to you under this agreement.

This is a home-collected loan which means that you have the right to have repayments collected in your home, if you so wish, at any point during the loan term.
Method of Payment
The lender, or the lender’s agent, will pay you the credit in cash or by transfer to your nominated bank account on the day the agreement is executed.
Repayment and Costs

Repayments

Your first repayment will be due 1 month/week after the date of the loan agreement.
Number of instalments you will be required to pay
of*
with a final repayment of
The interest rate will be fixed at this percentage per annum for the duration of the agreement
Costs of the credit
The total amount payable will be*
including an advance payment of
Consequences of missing payments
If you fail to make the repayments under the loan agreement, we may charge you our reasonable costs incurred, for example if we have to instruct parties to trace you, return any payments, carry out debt collection activities or take legal action against you.

Missing payments under the loan agreement may affect your credit rating, which may make it more difficult and/or more expensive to obtain credit in the future.
Other important legal aspects

Right to withdraw

You can withdraw from the loan agreement, without giving any reason, within 14 days beginning with the day after the later of: (i) the day the agreement is signed by us; (ii) the date on which we tell you we have signed the agreement in identical form to the copy provided to you; or (iii) the date on which you receive a copy of the agreement which has been signed by us and you. If you would like to withdraw from the agreement you must tell us in writing, or by telephone, on the details at [1], or by speaking to your agent.
If you choose to withdraw from the agreement you must repay the amount of credit we have paid to you, plus interest at a rate of:
Interest rate per day
per day until repayment, promptly, and within 30 days of your informing us of your intention to withdraw.
Credit Reference Agencies

If we decide not to proceed with your application on the basis of information from a credit reference agency, we must, when informing you of our decision, inform you that it has been reached on the basis of information from the credit reference agency and provide details of that agency.

Refinancing
Refinancing or otherwise extending the term of the loan agreement will extend the period of indebtedness and may cost more.

Continuous payment authority

If you do not wish for us to collect repayments at your home, we will, either collect your repayments by direct debit or by debit card using a continuous payment authority (CPA). The method of repayment will be agreed with you when you apply for a loan. If you consent to us collecting payments from your nominated bank account using a CPA, we may use this authority to take your payments on a regular basis, as set out below and in your agreement. If we are unable to collect a payment, we shall make 1 further attempt to request payment on the next working day, unless we have already agreed with you to make the request for payment on an alternative date. If we have tried to use the CPA twice without managing to obtain payment, we will stop using the CPA to request payments and will attempt to make contact with you by phone, email and/or text message. You can cancel your direct debit or CPA at any time by contacting us on the contact details above at 1. Alternatively, you can tell your bank that you wish to stop making payments to us by direct debit or CPA. If there are insufficient funds available on the due date, we will not attempt to take part payments using the CPA.

Save and Continue Later

PRE-CONTRACT CREDIT INFORMATION (Standard European Consumer Credit Information)

Contact Details
Lender: Forward Business Enterprises Ltd trading as Forward Finance.
Address: D2 The Courtyard, Alban Park, Hatfield Road, St Albans, Hertfordshire, AL4 0LA
Telephone Number: 01442 266614

Key features of the credit product
The type of credit: Fixed Sum Loan
The total amount of credit.*
This means the amount of credit to be provided under the proposed credit agreement or the credit limit.
How and when credit would be provided: By the lender or the lender's agent in cash or by transfer to your nominated bank account on the day the agreement is executed.
The duration of the credit agreement
Repayments.
Amount of each*
Final Repayment
(No entry if all equal)
Number of monthly/weekly payments
The total amount you will have to pay.

This means the amount you have borrowed plus interest and other costs.
Total amount of credit*
Total charge for credit*
Advance payment
Sum of Total amount of credit, Total charge for credit and Advance payment
Costs of the credit

The rates of interest which apply to the credit agreement.
Interest will be charged at a fixed rate of:
Annual Rate
Interest is calculated in advance on the amount of credit and applied from the date of the agreement.
Annual Percentage Rate of Charge (APR).
This is the total cost expressed as an annual percentage of the total amount of credit. The APR is there to help you compare different offers.
Related Costs

Any other costs deriving from the credit agreement.
Description
Amount
Costs in the case of late payments.

We reserve the right to charge you, limited to such reasonable charges as are reasonably incurred: any fees we incur in the instruction or involvement of third parties for: tracing you, returned payments, debt collection, court action.

Consequences of missing payments.

This could make obtaining credit more difficult and may lead to legal proceedings.
Customer(s) Name(s) and Postal Address(es) in full
Name*
First Last
Address*
Address Line 1 Address Line 2 City County Postcode
Email*
Other important legal aspects

Right of withdrawal.

You have a right to withdraw from the credit agreement before the end of 14 days beginning with the day after the day on which the agreement is made or, if information is provided after the agreement is made, the day on which you receive a copy of the executed agreement under sections 61A or 63 of the Consumer Credit Act 1974 or the day on which you receive the information required in section 61A(3) of that Act, whichever is the latest.

Early repayment.

You have the right to repay the credit early at any time in full or partially and may be entitled to a rebate if you do so.

Consultation with a Credit Reference Agency.

If the lender decides not to proceed with your application on the basis of information from a credit reference agency the lender must, when informing you of the decision, inform you that it has been reached on the basis of information from the credit reference agency and provide details of that agency.

Right to a draft credit agreement.
You have a right to obtain a copy free of charge on request unless the lender is unwilling at the time of the request to proceed to the conclusion of the credit agreement.
Additional information in the case of distance marketing of financial services

Concerning the creditor Registration number.

FCA FRN: 670659
Companies House No.: 07206967

The supervisory authority.

Financial Conduct Authority

Concerning the Credit Agreement. The law taken by the lender as the basis for the establishment of relations with you before the conclusion of the Credit Agreement.

If you reside in Scotland or Northern Ireland the Credit Agreement shall be subject to Scottish law or Northern Irish law as applicable and the Courts of Scotland or Northern Ireland shall have jurisdiction to deal with any proceeding relating to the Credit Agreement. Otherwise the Credit Agreement shall be deemed to be made in England and shall be subject to English law and the parties agree to submit to the non-exclusive jurisdiction of the English Courts.

Language to be used in connection with the Credit Agreement.

English

Concerning redress. Access to out-of-court complaint and redress mechanism.

If you have a complaint, please contact us. If you are not satisfied with our response, you have the right to complain to the Financial Ombudsman Service at:

Exchange Tower, London,
E14 9SR, or by telephone on
0800 023 4567, or at
https://www.financial-ombudsman.org.uk/

Save and Continue Later

FIXED SUM LOAN AGREEMENT regulated by the Consumer Credit Act 1974

Contact Details
Lender: Forward Business Enterprises Ltd trading as Forward Finance.
Address: D2 The Courtyard, Alban Park, Hatfield Road, St Albans, Hertfordshire, AL4 0LA
Telephone Number: 01442 266614

Key features of the credit product
The type of credit: Fixed Sum Loan
The total amount of credit.*
How and when credit would be provided: By the lender or the lender's agent in cash or by transfer to your nominated bank account on the day the agreement is executed.
The duration of the credit agreement in months/weeks
Repayments.
Number of monthly/weekly payments
Amount of each*
Final Repayment
(No entry if all equal)
The total amount you will have to pay.
Total amount of credit*
Total charge for credit*
Advance payment
Sum of Total amount of credit, Total charge for credit and Advance payment
Costs of the credit

The rates of interest which apply to the credit agreement.
Interest will be charged at a fixed rate of:
Annual Rate
Interest is calculated in advance on the amount of credit and applied from the date of the agreement.
Annual Percentage Rate of Charge (APR).
This is the total cost expressed as an annual percentage of the total amount of credit. The APR is there to help you compare different offers.
Related Costs

Any other costs deriving from the credit agreement.
Description
Amount
Costs in the case of late payments.

We reserve the right to charge you, limited to such reasonable charges as are reasonably incurred: any fees we incur in the instruction or involvement of third parties for: tracing you, returned payments, debt collection, court action.

Consequences of missing payments.

This could make obtaining credit more difficult and may lead to legal proceedings.
Customer(s) Name(s) and Postal Address(es) in full
Name*
First Last
Address*
Address Line 1 Address Line 2 City County Postcode
Date of loan:
This is a Credit Agreement regulated by the Consumer Credit Act 1974. Sign it only if you want to be legally bound by its terms.
Signature(s) of Customer(s)*
Date(s) of Signature(s):
IMPORTANT read this carefully
- Authorised and regulated by the Financial Conduct Authority
- To make a complaint contact the Financial Ombudsman Service (see last page of form).
- We may use credit reference and fraud agencies.
- How your data is used is detailed in the Privacy Notice already provided to you and is summarised in the terms at the end of the form.
- For more information contact the Consumer Credit Association www.ccauk.org or tel: 01244 394760. https://www.financial-ombudsman.org.uk
Signature of (or on behalf of) Lender*
Date(s) of Signature(s):
Other important legal aspects

Right of withdrawal.

You have a right to withdraw (you need no reason) from the agreement by contacting the lender in writing or verbally (by telephone or speaking to your agent) (see contact details above). You will be able to withdraw from the agreement for up to 14 days beginning with the day after the day you receive the executed copy. You must repay to the lender without delay and no later than 30 calendar days after giving notice of withdrawal, the credit and any interest accrued to the date we receive repayment.
Interest is payable at
per day
Payment must be made to the lender, in cash or by any other agreed method.

Early repayment.

You have the right to repay all or part of the agreement early under section 94 of the Consumer Credit Act 1974 (“the Act”) by giving written or oral notice to the lender.

Statement of account.

You have a right to receive a statement of account, on request, and free of charge, at any time throughout the duration of the agreement pursuant to section 77B of the Act, a statement of account in the form and content pursuant to the Act (see Terms under ‘You have a right’ on following page).

Save and Continue Later

Consent*
I have read and understand fully the Terms & Conditions
TERMS AND CONDITIONS OF THE AGREEMENT - IMPORTANT READ THIS CAREFULLY

ENTERING THIS AGREEMENT MEANS THAT:
YOU MUST
- if you change your address or telephone number, tell us within 14 days.
- if you change your name, tell us within 14 days.
YOU ACKNOWLEDGE THAT
- all notices and statements given to you in person or left at, or sent to your address as stated overleaf or your present or last known address shall be considered validly given. If sent by prepaid first class post they shall be considered received by you within 2 working days after posting.
- if two or more people are named as the customer, the liability of each shall be joint and several. This means that each person can be fully responsible for all responsibilities set out in this agreement.
- you have seen and read, prior to signing this agreement, the Pre-Contract Information and Adequate Explanation, and the credit received is for your personal use.
YOU MAY
- be entitled to a rebate in accordance with Section 95 of the Act if you repay early in part or in full.due, the amount and any conditions relating to the repayment of the instalment and a breakdown of each instalment showing how much comprises i) capital repayment ii) interest payment, and iii) if applicable, any other charges.
YOU HAVE A RIGHT
- to have any or all of your payments under this agreement collected by us or someone acting on our behalf from your home or the home of a person making payment on your behalf and may instruct us to undertake such collection at any time.
- to a statement of account showing details of each instalment owing under the agreement, the date on which instalment isand default data. These records may be accessed by other lenders or third parties who will use it for the purposes of credit assessment, debt tracing, fraud and money laundering prevention.
- to enable us to contact you using any of the contact information (email, telephone, SMS) you have provided for this purpose.
YOU AGREE
- to pay the Lender the instalments set out overleaf, either by Direct Debit, CPA (see CPA section) or by home collection.
- that as this is a ‘home collected’ credit agreement a representative may call on you in your home to collect repayments if you exercise your right to home collection or to make enquiries if you are in default.
YOUR DATA may be used
- in accordance with the Privacy Notice you have previously signed your agreement to, when required by law or where permitted by Regulation (EU) 2016/679, known as the General Data Protection Regulation (GDPR).
- to manage your account and make collections/trace you.
- to search your records at Credit Reference Agencies and Fraud Prevention Agencies and make reports to such agencies of your loan account including positive, delinquent and default data. These records may be accessed by other lenders or third parties who will use it for the purposes of credit assessment, debt tracing, fraud and money laundering prevention.
- to enable us to contact you using any of the contact information (email, telephone, SMS) you have provided for this purpose.
- If we transfer, charge or assign this agreement or if we use a third party to manage any aspect of this agreement we may pass your information to them.
- You have the right to:
  - access the information we hold about you
  - ask us to make changes to your information to make sure it is accurate/up to date
  - ask us to stop or limit processing or delete your information
  - receive your information in a format that suits you
  - transfer your information to a third party.
WE MAY
- acting reasonably end the agreement, after giving any written notice required by law, if:
  1. you fail to keep any part of the agreement.
  2. you commit an act of bankruptcy (such as failing to pay a debt as ordered by a court)
  3. you have given false information in connection with this agreement.
- if we temporarily relax the terms of the agreement at anytime, decide to enforce the terms strictly again.
- allow another person to take over our part of the agreement. That person will then take over all rights and responsibilities under this agreement.
Continuous Payment Authority (CPA)
- a Continuous Payment Authority (CPA), is your ongoing consent to us collecting payments from your nominated bank account. We will collect repayments under the CPA if you consent to this, and we have agreed with you that this will be the method of repayment.
- if we are unable to collect a payment on a due date, we will make one further attempt on the next working day. If we are still unable to process a payment after a second attempt, we will contact you to find out why payment has not been made and agree alternative payment arrangements with you.
- you can cancel your CPA at anytime by contacting us or by cancelling it with your bank.
- We will not attempt to take part-payments using CPA without your express authority to do so.
ENGLISH / SCOTTISH / NORTHERN IRISH LAW
In the event that the address you have specified overleaf is within Scotland or Northern Ireland, the Credit Agreement shall be subject to Scottish law or Northern Irish law as applicable and the Courts of Scotland or Northern Ireland shall have jurisdiction to deal with any proceeding relating to the Credit Agreement. Otherwise the Credit Agreement shall be deemed to be made in England and shall be subject to English law and the parties agree to submit to the non-exclusive jurisdiction of the English Courts.

IMPORTANT CONTACTS

Supervisory Authority (under the Act)

Financial Conduct Authority (FCA),
12 Endeavour Square,
London E20 1JN

All complaints should be made to us in the first instance and those we cannot resolve may be referred by you to:

The Financial Ombudsman
Service Exchange Tower,
London,
E14 9SR
Tel: 08000 234 567

Data - how to find out more

If you have any concerns about how we process your information or wish to exercise your rights over your information, please contact us using our contact details provided.

For full written details of how your data may be used by Credit Reference Agencies please contact them using the details below:

TransUnion International UK Limited
One Park Lane,
LEEDS
LS3 1EP
Tel: 0330 024 7574 or
email: consumer@transunion.co.uk

Equifax Ltd
Customer Service Centre
PO Box 10036,
LEICESTER
LE3 4FS
Tel: 0333 321 4043 or
0800 014 2955 or
email UKDPO@equifax.com

Experian
PO BOX 9000,
NOTTINGHAM
NG80 7WP
Tel: 0344 481 0800 or
0800 013 8888
https:www.experian.co.uk/consumer/contact-us/index.html

THE CONSUMER CREDIT ASSOCIATION

Promoting high standards of business and consumer relations in the home credit industry

The Consumer Credit Association represents the majority of businesses in the Home Credit industry and is the focal point for contact by government, local authorities, other finance sector representative bodies, the media and consumer groups who have an interest in the industry. The Association has around 500 full and associate members who range from large public limited companies to small firms, operating at a local level within the community.

The Home Credit industry relies on personal relationships with its customers. Home Credit businesses provide credit services primarily in the form of cash loans or the sale of consumer goods or gift vouchers on credit. Repayments are typically on a weekly basis. Loan and credit sale agreements are usually transacted in the consumer’s own home or the creditor’s local office.

CCA CODE OF PRACTICE

The Association has a Code of Practice to which ALL its members must subscribe.

If you would like a copy of the Consumer Credit Association Code of Practice or information about your rights as a consumer in relation to this agreement, contact:

CONSUMER CREDIT ASSOCIATION (UK) LIMITED

85b Bowen Court,
St. Asaph Business Park,
ST. ASAPH,
LL17 0JE
Telephone 01244 394760
E-mail cca@ccauk.org
www.ccauk.org

FC102 (DISTANCE) 03/20
© C.C.A. (U.K.) ADVISORY SERVICES LIMITED 2020
The copyright of this agreement belongs to C.C.A. (U.K.) ADVISORY SERVICES LIMITED a company registered in England and Wales. Co. Number: 1441617.
Registered Office: 85b Bowen Court, St. Asaph Business Park, ST. ASAPH, LL17 0JE
"Consumer Credit Association” is a trading name of "CONSUMER CREDIT ASSOCIATION (UK) LIMITED". Registered in England and Wales. Co. Number: 11969105. Registered Office: as above.
This agreement may not be copied or reproduced in any form - graphic, electronic or mechanical without the prior permission in writing of the copyright holder.

Save and Continue Later

Loan Agreement

Step 1 of 4 - AN EXPLANATION OF YOUR LOAN AGREEMENT

An explanation of your loan agreement Please Read Carefully

Contact Details

Introduction

Suitability

Repayment and Costs

Other important legal aspects

PRE-CONTRACT CREDIT INFORMATION (Standard European Consumer Credit Information)

Contact Details

Key features of the credit product

Costs of the credit

Related Costs

Customer(s) Name(s) and Postal Address(es) in full

Other important legal aspects

Additional information in the case of distance marketing of financial services

FIXED SUM LOAN AGREEMENT regulated by the Consumer Credit Act 1974

Contact Details

Key features of the credit product

Costs of the credit

Related Costs

Customer(s) Name(s) and Postal Address(es) in full

Other important legal aspects

TERMS AND CONDITIONS OF THE AGREEMENT - IMPORTANT READ THIS CAREFULLY

ENTERING THIS AGREEMENT MEANS THAT:

An explanation of your loan agreement
Please Read Carefully